Dementia Care Home

Dale Park Care Home

221 Meolscop Road, Southport, Merseyside, PR8 6JU

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds54
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-03-31

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-03-31

  • Is this home safe?

    Good
    The safe domain was rated Good at this inspection. This represents an improvement from the previous inspection, where the home was rated Requires Improvement overall. The published report does not include specific observations about staffing levels, night cover, falls management, medication practice, or infection control at this inspection. A Good rating means inspectors were satisfied that residents were not at risk of harm, but the detail behind that judgement is not available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at this inspection. The home is registered as a nursing home, meaning qualified nurses should be available to oversee care. Dementia is listed as a specialism. The published inspection text does not include specific findings about care plan quality, GP access, dementia training content, food provision, or health monitoring practices. Inspectors were satisfied with effectiveness overall, but the evidence base for that conclusion is not detailed in the published report., The effective domain was rated Good at this inspection. The home is registered as a nursing home, meaning qualified nurses should be available to oversee care. Dementia is listed as a specialism. The published inspection text does not include specific findings about care plan quality, GP access, dementia training content, food provision, or health monitoring practices. Inspectors were satisfied with effectiveness overall, but the evidence base for that conclusion is not detailed in the published report.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at this inspection. This is an area that was also part of the previous Requires Improvement rating cycle, so the Good rating here indicates visible improvement. The published inspection text does not include direct observations of staff interactions, resident testimony about how they feel treated, or specific examples of dignity and privacy being maintained. Inspectors were satisfied overall, but no supporting detail is available in the published report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at this inspection. The home cares for both adults over and under 65, and lists dementia as a specialism, which means the activity and engagement provision should be adapted to a range of needs and abilities. The published inspection text does not include any specific findings about the activity programme, individual engagement, end-of-life care planning, or how the home responds to individual preferences. Inspectors were satisfied overall.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at this inspection. A named registered manager, Mrs Andrea Jane Ekurumu, is recorded as in post. A nominated individual, Ms Anna Gretchen Selby, is also named, indicating the provider has the required governance structure in place. The home is run by HC-One Limited, a large national care provider. The published inspection text does not include specific findings about management visibility, staff culture, incident learning, or how the provider monitors quality at this home.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and younger adults who need support, with specific experience in dementia care. The team has experience supporting residents living with dementia, though families considering dementia care should particularly explore current approaches to comfort and dignity. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Dale Park has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful and positive step. However, the published inspection text contains very little specific detail, so scores reflect confirmed improvement rather than richly evidenced practice.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Dale Park, on Meolscop Road in Southport, was rated Good at its most recent inspection in February 2023, published in March 2023. This matters because the home was previously rated Requires Improvement, meaning inspectors returned and found that things had genuinely changed for the better across all five inspection domains: safe, effective, caring, responsive, and well-led. The home provides nursing care and personal care for up to 54 residents, including people living with dementia, and has a named registered manager in post. The published inspection report is very brief and does not include specific observations, resident or family testimony, or detailed findings about day-to-day life. That means this analysis cannot confirm the quality of food, activities, staff warmth, dementia environments, or night staffing from official evidence alone. A Good rating after Requires Improvement is encouraging, but the only way to build confidence for your parent is to visit in person. Ask to see last week's actual staffing rota, walk through the dementia unit at different times of day, and speak directly to a family member whose parent already lives there.

The three questions to ask when you visit

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In Their Own Words

How Dale Park Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Dale Park Care Home says about itself

A care home facing serious questions about end-of-life support

Dedicated nursing home Support in Southport

Dale Park in Southport provides residential care for older adults and those living with dementia. While some families have shared positive experiences about the staff's dedication and home-cooked meals, others have raised deeply concerning accounts about care during residents' final days. These contrasting experiences suggest families should ask detailed questions about current care standards.

Care & specialisms

Who they care for

    The home cares for adults over 65 and younger adults who need support, with specific experience in dementia care.

    How they describe their dementia care

    The team has experience supporting residents living with dementia, though families considering dementia care should particularly explore current approaches to comfort and dignity.

    “Given the concerning accounts shared by some families, thorough research and direct conversations with current leadership are essential.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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